ORDERING INFORMATION
How do I order online?
Ordering online is easy and safe. Our website will walk you through placing an order,but here’s a preview.
1.Use our search bar or browse by department to find the item you want.
2.Click on the item you want.
3.Read the information on the product page and choose among available size and customization options for that item.
4.When you’re done, click add to cart.
5.You can adjust quantities from the shopping cart.
6.Check your order carefully, then click the Continue button.
7.Enter your shipping information. Select a shipping type and click Apply to view your order total and then Continue.
8.Enter your payment information and any coupon or gift certificate codes you want to use and then Continue. Your card will not be charged at this step.
9.Check your order carefully, then Submit your order.
Do I have to order online?
We welcome orders by email. You can send your order list to jerseyssu@hotmail.com
How do I change my order?
You can change or cancel your order at any time before it enters the shipping process.
Please contact a customer service online chat or send email to jerseyssu@hotmail.com
as soon as possible if you would like to change or cancel your order. If you do not receive
a response from us by email to confirm the order change, we probably have not made the changes.
We cannot change, cancel, or correct your order in any way after it has entered our shipping process.
What should I do if my order doesn’t arrive?
Please contact us if your order does not arrive as expected. The item might lost on the shipping way.
we will reship new package for free.
Do you accept customized teamwear orders?
We welcome team and corporate orders and are pleased to be able to offer volume discounts.
We realize that your uniforms speak volumes about your team, which is why your on-field image
is our primary concern. Together with our professional staff of artists, your representative will work
with you to create the exact personality and look for your team. Whether you choose from
our collection of house logos, or create your own masterpiece, we will work with you to ensure
your team looks as good as they can be.
Can I place an order for my retail business?
We welcome corporate orders and are pleased to be able to offer volume discounts on
our jersey price. Please contact us by email at jerseyssu@hotmail.com. We do not function
as a wholesale distributor for any of the items we sell.
What else?
1.You may return your purchase to us up to 365 days from the receipt date.
2.Products must be in marketable condition and in the original box and/or packaging.
3.For used items, we provide you with limited 365-day warranty. After that, please refer to the manufacturer’s warranty policy.
4.Once we receive your returned parcel, it will be checked by our fulfillment center (usually within 72 hours of receipt). Your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 7 days.
5.Please contact us to avoid any delays in processing your refund.
6.Jerseys with customized(printed with name or number),the name or number can be ensure in good condition in 30 days,please understand.
How to maintenance your jersey?
1.Many details of jersey shirt & shorts are Hot-Transfer printed,we suggest you should wash by hand. cause machine wash will damaged the printed.if you use a machine to wash,please turn the jerseys inside out.
2.Please do not wash the printed or stamped area too hard and avoid exposure the jerseys in the sun for long time. Beside,When you do not wear it please hand up the jesey.
3.If the printed peel off,Please make the jersey flat,cover the letters & numbers with clean & non-stick plastic paper or stencil, iron it with 150C° in 7-8 seconds,If it do not work,please iron again. Attention: Please do not iron the printed directly.